ข้อกำหนดในการใช้งานเว็บไซต์นี้ และความสัมพันธ์ทางธุรกิจของเรา
Effective Date: 1 January 2025 · Last Updated: April 2026
These Terms and Conditions ("Terms") govern your access to and use of the website and services operated by AV Design Pro Co., Ltd. ("AVD"), including product browsing, quotation requests, order placement, and any related commercial engagement. By accessing our website or transacting with AVD you agree to be bound by these Terms. If you do not accept them, please do not use the site.
AVD primarily serves business, system-integrator, reseller, and professional-installer customers. The website, quotations, and pricing are intended for business use. End-users seeking retail purchases should contact a local authorized reseller. Listing prices on the site (where shown) are indicative and expressed in USD or as otherwise marked, and may exclude VAT, duties, and shipping.
We strive to ensure that product descriptions, photos, dimensions, specifications, and stock indicators on the website are accurate and up to date. However, specifications may evolve as products are revised, and images are for illustration only. AVD reserves the right to correct errors and update product information at any time without prior notice. Customers should request and rely on the formal Quotation and datasheet issued for their specific order.
A purchase order ("PO") constitutes an offer to buy. A binding contract is formed only when AVD issues a written Order Confirmation referencing the PO, products, prices, quantities, payment terms, and estimated shipping date. AVD reserves the right to decline any order, in whole or in part, including where the product is discontinued, where stock is insufficient, where credit has not been approved, or where the order fails sanctions, export-control, or anti-fraud checks.
Lead times communicated on quotations or order confirmations are estimates based on supplier and logistics conditions at the time of quoting. Risk of loss passes to the Customer upon delivery to the agreed Incoterm point (typically EXW, FOB, or FCA). Title to the goods passes upon full payment in cleared funds. Customers are responsible for providing accurate shipping addresses, contact persons, import licenses, and documentation required for customs clearance in the destination country.
Customers must inspect products within 7 days of receipt and notify AVD in writing of any shortages, damages, or visible defects within that period, including photographs and packaging condition. Products are otherwise deemed accepted. Returns are accepted only with a prior written Return Material Authorization (RMA) from AVD. Custom-configured, OEM/ODM, and special-order items are non-returnable except for confirmed warranty claims. A restocking fee of up to 15% may apply to approved non-defective returns.
All AVD-branded products carry the standard limited warranty described in our Warranty Policy. Third-party products carry the original manufacturer's warranty. The warranty does not cover damage caused by misuse, improper installation, unauthorized modification, power surges, exposure to environments outside specifications, or normal wear of consumables.
All content on the website is owned by or licensed to AVD and is protected by copyright, trademark, and other intellectual-property laws. You may view and print content for legitimate B2B purposes. Systematic reproduction, re-publication, scraping, or commercial redistribution without prior written consent is prohibited. Third-party trademarks remain the property of their respective owners.
You agree not to: (a) use the site to transmit unlawful, infringing, defamatory, or harmful content; (b) attempt to gain unauthorized access to the site, servers, or databases; (c) scrape, data-mine, or otherwise extract large quantities of content; (d) interfere with site operation or security; or (e) use the site to compete with AVD by reselling content, pricing intelligence, or customer data.
Products and technical data offered by AVD may be subject to export-control, re-export, and sanctions regulations of Thailand, the United States, the European Union, and other jurisdictions. By purchasing, the Customer represents that it and its end customers are not subject to applicable sanctions or embargoes, and agrees not to re-export, transfer, or use the products in violation of such laws.
To the maximum extent permitted by law, AVD's total aggregate liability arising out of or in connection with the supply of products, website, or these Terms is limited to the purchase price actually paid by the Customer for the specific product giving rise to the claim. AVD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, revenue, data, business interruption, or goodwill.
AVD shall not be liable for delay or failure in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, governmental action, import/export restrictions, port congestion, component shortages, shipping delays, power or communication outages, natural disasters, fire, or labor disputes.
Quotations, pricing, confidential datasheets, OEM/ODM project materials, roadmap information, and other non-public information exchanged between AVD and the Customer shall be treated as confidential and used solely for the purposes of evaluating and performing the contract, for a minimum of three (3) years following disclosure.
Your use of the website is also governed by our Privacy Policy and Cookie Policy, which form an integral part of these Terms.
These Terms are governed by the laws of the Kingdom of Thailand. The parties shall first attempt to resolve any dispute amicably through good-faith negotiation. Failing resolution within 60 days, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Bangkok, Thailand.
AVD may revise these Terms from time to time. The updated version will be posted on this page with a new "Last Updated" date, and will apply to all orders and inquiries placed after the effective date.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms, together with the applicable Quotation and Order Confirmation, constitute the entire agreement between the parties.
AV Design Pro Co., Ltd.
Sales: sales@avdesignpro.com | Legal: legal@avdesignpro.com
